Field operations
Coordination of people and vehicles for contracted services.
WMS Waste Management System
Nextechs’ integrated hardware and software platform for urban-hygiene and environmental-service operations, integrated with IoT hardware for fleet and equipment control. Born in the field, from operators’ needs, and co-designed with the people who use it.
From the standard site through to tailored configurations with artificial intelligence.
Standard site management (ARERA I & II)
The base level for data collection and service execution.
Advanced site management (ARERA III & IV)
For operators who must meet the more demanding regulatory schemes.
Custom advanced management & AI
Tailored configurations and artificial-intelligence algorithms.
WMS is an advanced cloud management system, qualified by ACN (the Italian National Cybersecurity Agency) and NIS2 ready, designed specifically for urban hygiene. It implements an operating model that supports the customer through the digital transformation of the company, with the aim of operational efficiency and savings in cost and time, while keeping a high standard of service delivery.
WMS brings together a solid, lean ecosystem of software and IoT hardware: modules and devices whose interaction produces an enterprise-grade certified operating solution for waste management.
WMS also covers environmental compliance — waste identification forms, load and unload registers and permits — through electronic interoperability with RENTRI.
WMS is the right tool for compliance with Resolution 15/2022 – TQRIF, 385/2023 and 387/2023 of the Italian regulator ARERA. Integrated with WMS, the Nextechs ARERA Transparency Portal is available to environmental-service users as required by TQRIF.
Because operational data is already there, the platform automatically generates the drivers of the ARERA PEF, with transparency, accuracy and full alignment to the regulatory requirements.
Digital transition is not a slogan. It is a complex, progressive path that involves every company function. An environmental operator’s activities are many and articulated, so changing operating processes by introducing an all-round software platform requires the coordinated involvement of the customer’s operators, technicians and officers. A change of this scale needs careful planning, together with a structured, extensive and detailed training programme.
That is why NEXTECHS provides a dedicated Key Account Manager, responsible for the overall coordination of all WMS suite training and delivery activities, ensuring continuity, quality and full support throughout the digital transformation or a platform change.
Hardware selected from leading suppliers or developed specifically for the waste industry: every device sends its data directly to the platform.
Software modules and devices work together: surveys, routes, drop-offs, refuelling, reports and other data collected in the field arrive in WMS and become part of operational management.
For the waste industry
Fixed antennas, handhelds and UHF readers to identify bins and containers.
CAN Bus/OBD and tachographs
Location, engine data and tachographs for the whole fleet.
For chassis and equipment
Wheeliot: chassis and equipment data for more targeted maintenance.
Connected video recording on the vehicle
Georeferenced HD video, available remotely.
And mobile collections
User identification, weighing and a receipt at the collection centre.
For separate collection
Sacks and materials always available, with every withdrawal traced.
Access control for eco-islands
Recognised access to eco-islands, with an entry log.
Integration with WMS
Street drop-offs identified and measured.
Diesel kit for company tanks
Authorised issues and tank levels under control.
Tell us how your contract, vehicles and people are organised today: we will show you what would change with WMS.
Planning and services
Scheduling, planning and checking of work shifts
Coordination of people and vehicles for contracted services.
Daily, weekly and monthly planning of operating activities.
Bookable services (SOD – on-demand services), on-board computers and a digital service sheet on the crew app.
Monitoring of service standards and of the day's results.
Checks against road-traffic rules and the national labour contract.
Collection and territory
Management of door-to-door rounds
Organisation of environmental services and definition of operating zones on the GIS.
Containers, serial numbers, replacements and scheduled work.
Real-time control of collection activities.
Digital handling of requests, complaints and extraordinary jobs.
Traceability of drop-offs, calculation of charges and integration with the waste-tax register.
Environmental KPIs, territorial coverage checks and regulatory reporting.
Issue of sacks and materials to entitled users, with allowed quantities and every withdrawal traced.
Fleet and workshop
Vehicle fleet management
Full vehicle records, operating categories and on-board equipment.
GPS monitoring, routes, stops, consumption and engine parameters in real time.
Integration of on-board computers, fixed RFID antennas, dynamic weighing and sensors for service traceability.
Services, deadlines, workshops, maintenance jobs and the maintenance history.
Daily checklists, fault reports and safety checks.
Vehicle efficiency, operating costs, performance and management reporting.
Records and stock of GPS units, antennas, readers, dashcams and beacons, including installation and removal.
Equipment records, assignment to vehicles and the history of pairings.
Deadlines for vehicles, documents and on-board equipment, with history and alerts.
Real-time control of collection and street-sweeping activities.
Relationship with the citizen
Toll-free help desk
Dedicated phone support for citizens, request handling and support for environmental services.
Automatic answers 24/7, intent recognition, ticket opening and intelligent routing.
Recording of issues, classification of requests and tracking of jobs through to closure.
Collection planning, appointment confirmation and messages to the citizen.
Answers on calendars, how to set out waste, collection centres, rules and special services.
Call volumes, response times, service performance and perceived quality.
Dedicated queues for reports that need a treatment different from the ordinary one.
Fleet and workshop
Faults and maintenance
Breakdowns, driver reports, telemetry alerts and classification of severity.
Vehicle parameters, fault codes, component assessment and root-cause analysis.
Repair planning, work orders, technician assignment and activity tracking.
Services, deadlines, workshops, maintenance jobs and the maintenance history.
Component inventory, material movements, automatic reordering and stock control.
Vehicles out of service, downtime, operating replacements and return to service.
Recurring faults, repair times, workshop performance and the industrial cost of each job.
Fleet and workshop
Refuelling management
Internal issues, tank levels, driver authorisations and consumption traceability.
Fuel cards, transactions, amount checks and unusual use.
Litres per service, comparison with distance, waste detection and operating inefficiencies.
Tank stocks, reorder forecasts, supplier integration and fuel-quality checks.
Periodic flows, electronic submission of consumption data, reconciliation and regulatory compliance.
Costs, consumption per vehicle, energy efficiency and the industrial accounting of refuelling.
Tank level sensors, historical readings and stock control over time.
Collection and territory
Territorial information
A georeferenced map base with house numbers, road sections, operating areas and sensitive points for service planning.
Collection zones, sweeping areas, vehicle routes and environmental points of interest.
Areas served, frequency checks, uncovered areas and service optimisation.
Containers, eco-islands, collection centres, RFID readings and operating infrastructure.
Collection and sweeping routes, streets on the round and cluster analysis.
GPS tracking, comparison with planned rounds, deviation analysis and service-quality checks.
Intersections, buffers, drop-off heatmaps, report density and territorial correlations.
Territorial indicators, performance by zone, actual versus planned coverage and support for operating decisions.
Compliance and quality
Compliance management
Technical and contractual quality duties, regulatory KPIs and information flows to ARERA.
Environmental requirements in collection and transport, technical requirements of vehicles and compliance in tender procedures.
Regulatory requirements, updates to internal processes and alignment of information systems with new rules.
Publication of mandatory information, web content updates and quality levels through the NextCity portal.
Electronic data submission, dataset reconciliation, metric validation and official deadlines.
ARERA indicators, comparison with national benchmarks, non-conformities and support for strategic decisions.
Planning and services
Global, automatic, real-time verification
Global, automatic, real-time verification of the work done against the shift and the work sheet.
Verification of the rounds driven and of the RFID readings collected during the service.
Recording and control of the weights associated with the service.
Comparison between the planned route and the one driven, with the day's variances.
People and organisation
People, attendance and control
Crew and contracts, collective agreements, grades, qualifications, licences, PPE, health limitations and application users.
Task management, holiday plan, document management and payroll integration.
Clockings, monthly reconciliation and automated checks of hours worked.
Cost accounting, budgeting, contracts and variance analysis.
Contract records, linked to budget, costs and services.
Web portal for leave, permits and company vehicles, with approved requests written into the agenda.
Totems and clocks for clock-in and clock-out, with badges, reasons and history.
Deadlines for licences, medicals, PPE, contracts and personnel documents, with history and reminders.
Collection and territory
Field surveys
Survey campaigns, questions and the asset types to record.
Map of visits, survey photos and search for nearby points.
Surveys dedicated to door-to-door equipment and users.
Campaign status, coverage and surveys still open.
Fleet and workshop
Records and movements
Records of containers and trailers, with status and characteristics.
Sites where containers are stored or available.
Who uses the container and which customer it serves.
Position of containers and trailers on the map, with the history of movements.
Collection and territory
Supervised drop-off
Centre records, categories, materials and devices in use.
Recording of drop-offs.
Ecopoint and Ecobox: user recognition, gate opening, authorisations and the access log.
Handhelds, scales and drop-off rules configured on the collection centre.
Fleet and workshop
Stock and movements
Goods in, goods out, transfers and stock control.
Components, supplier orders and issues for jobs.
Door-to-door materials and containers, from the warehouse to the user.
Micro-collection container warehouse, with issues, transfers and delivery notes.
Plants
Treatment and analysis
Plant records, with site and characteristics.
Reading of the plant's operating status.
Laboratory activity and results associated with materials.
Presses, extruders, calorimeters, dynamometers and the other analysis instruments.
Compliance and quality
Environmental compliance
Completion of waste identification forms, including the digital form.
Keeping of the registers and printing, aligned with real movements.
Management of validated blocks and numbering.
Submission of data and digital forms, with the status of each transmission.
Permits of producers, carriers, recipients and intermediaries.
Return of the copy and handling of forms received from third parties.
Planning and services
WMS Mobile for crews
The crew app on the vehicle, linked to the agenda and to the vehicle's devices.
The day's activities, shift start and shift end, from the on-board screen.
A report of what was done, ready for the office at the end of the round.
Configuration of the app's devices and of the points of interest used in the field.
Relationship with the citizen
Eco App and information points
Calendar, news, documents, zones, services and bookings for the citizen.
A guide to setting out waste and reuse-centre items, published on the app.
Information points in the territory, with content and access configured from WMS.
City totem records, updated together with news and calendars.
Reading the data
Operating dashboards
An overall picture of operations, updated in real time.
Service graph, service verification and map verification.
Vehicles in service and on-board telemetry.
Crew deployment and who is on shift.
Door-to-door traceability, collection kits, micro-collection and dispensers.
Vehicle consumption and tank levels.
Municipalities served, collection centres and Ecobox.
Trend of calls and movement tickets.
Reading the data
Reports, dashboards and delivery
Report composition, with categories and data sources.
Periodic delivery of reports to the people who must receive them.
Views of services, vehicles, fuel, territory and toll-free numbers.
A configurable control wall for the operations room.
ISO 9001 certified company · 27001 · 27017 · 27018 · ACN qualified · NIS2 Ready
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